2-Step Versatile Prefab Outdoor Stairs with Landing

Shipping Policy

Processing Time:

Orders are processed within 1-2 business days after payment confirmation.

Shipping Time:

Estimated delivery is 5-7 business days.

Shipping Costs:

Calculated at checkout based on location and order size.

Shipping Address:

Only ships to confirmed addresses; ensure accuracy before completing the purchase.

Order Cancellations:

We reserve the right to cancel orders for any reason and will notify you by email.

Undeliverable Orders:

We are not responsible for undeliverable addresses. Additional charges may apply for reshipment.

International Shipping:

Currently, only ships within the United States.

Delays:

Unforeseen circumstances may cause delays, and we will notify you if affected.

Return Policy

Eligibility:

Returns are accepted within 30 days of receiving the item for quality issues or malfunction. Items must be unused, in original packaging, and with tags.

Return Process:

Contact us at [contact@livingcaring.com] to request a return. Unauthorized returns will not be accepted.

Damaged or Incorrect Items:

Contact us immediately if the item is defective, damaged, or incorrect.

Non-returnable Items:

Perishable goods, custom products, personal care items, hazardous materials, sale items, and gift cards cannot be returned.

Exchanges:

Accepted for wrong style, model, size, or color. Return the item, and then make a separate purchase for the new item.

Refunds:

Once the return is inspected, you will be notified if the refund is approved. Refunds will be processed to your original payment method.

For any questions, please contact us at [contact@livingcaring.com].