Product Support | LivingCaring
LivingCaring support
Start with your product's brand, ASIN and purchase channel.
Our brands · Product support · Quality & testing · Safety notices
Find your model
Find the ASIN on your Amazon order or listing, then use our brand directory to open the corresponding product information page. If the brand on the product label differs from the store name, use the product label and ASIN.
Request a manual, drawing or part
Email contact@livingcaring.com with: brand on the product label; ASIN or model number; Amazon marketplace or LivingCaring.com; order number if already purchased; and a photo of the label or part in question. We will verify the document revision and route the request to the appropriate support team.
Who handles your order?
Amazon purchase: use Your Orders in the same Amazon marketplace for delivery, returns and refunds. The seller shown on that order is the seller of record. LivingCaring.com purchase: contact our team and refer to our return policy and warranty policy. Technical and parts questions can start with our team, but eligibility is confirmed against the exact product and order channel.
Safety questions
If a part, fit, mounting surface or label is unclear, stop use and contact us. Review safety notices for the affected ASIN or model.
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